If you are a previous or current client of OYH or a family member or friend please DO NOT use these e-mail addresses to contact our clinicians. Please arrange to contact the clinicians during business hours by telephone. If you need to contact OYH because of an urgent clinical matter relating to an existing client outside of business hours please call our Triage staff on 1800 888 320.
Orygen Youth Health Triage (New referrals to OYH)
Phone: 1800 888 320
Pager: (03) 9483 4556 (Ask for Orygen Youth Health Triage)
Orygen Youth Health (General enquiries, current clients etc.)
Post: Locked Bag 10 Parkville VIC 3052 Australia
Location: 35 Poplar Rd Parkville VIC 3052
General Enquiries: Ph (03) 9966 9100
(This is our new number for our new building – update your contact details. The address is the same.)
Orygen Youth Health Inpatient Unit
Location: Mavis Street Footscray VIC 3011
Phone: (03) 8345 7550
Before using one of the emails below please read our FAQ section
Orygen Youth Health general enquiries
E-mail: Orygen Youth Health
Orygen Youth Health Training & Communications enquiries
Please complete the training and service development enquiry.
Phone: (03) 93423744
If you are looking for our partner organisation Orygen, The National Centre of Excellence in Youth Mental Health who deliver cutting-edge research, policy development, innovative clinical services, and evidence-based training and education please visit www.orygen.org.au or call 03 9966 9100.
Access to clinical information
Current and former clients: if you would like to access your medical records, please email our Health Information Services department with details of the information you need. We will reply with details of identification, any fees and forms that need to be provided.
Healthcare providers: please fax your request on letterhead and include client consent to Health Information Services. Fax: 8387 2835
Other queries may be emailed to: OYH-HealthInformation@mh.org.au
Q: How do I refer a client to Orygen Youth Health?
A: Please visit our How to Refer page for all the information on the referral process.
Q: Can I get help at Orygen Youth Health if I don’t live within the catchment area?
A: If you don’t live in the OYHCP catchment area then we are unable to provide direct services to you. You can find out where to access help via the Department of Health website.
For some ideas about other sources of immediate help please visit the Need Help Now page. There is a range of information on health services you can access from there.
Q: How can I support Orygen Youth Health?
A: Please visit our Donate page for information on a range of ways you can help support our world-leading work in youth mental health.
Q: I want to work at Orygen Youth Health, how can I find out about jobs?
A: Check out our Career Opportunities page for more information.
Q: Can I visit Orygen Youth Health?
A: Orygen Youth Health is a clinical site and is not open to members of the general public. We do offer some professional visitation opportunities as well as student placements. Student placements are arranged by participating Universities not directly through Orygen Youth Health.
Q: Can I volunteer at Orygen Youth Health?
A: Unfortunately we do not currently have a volunteer program at Orygen Youth Health. If you are interested in pursuing volunteer opportunities, please visit the Volunteering Australia website.
Q: Can you assist with student assignments?
A: Due to the large volume of requests we are unable to assist on individual assignments. There is, however, a lot of useful information on young people and mental ill health on our website. Free Downloads – Youth Mental Health Resources is a good place to start.